Get in Touch
Whether you need help managing your goals, have questions about your account, or want to make a data request, our support team is ready to help you.
Please contact us directly by email or telephone. To help us resolve your inquiry as quickly as possible, please include your registered account email, device type, and a detailed description of your question or issue.
Contact Information
For questions, support requests, bug reports, subscription inquiries, or legal claims regarding the Total Ascend application, please reach out to us:
What We Can Assist With
You can use the official support channel to reach out to us regarding the following categories of service:
Account Issues
Help logging in, recovering credentials, or modifying account details.
Account & Data Deletion
Request the deletion of your account and purge all personal growth history or database logs associated with it.
Subscription Questions
Information on premium subscriptions, auto-renewal features, active plan benefits, and billing instructions via Apple.
Privacy Requests
Exercise your privacy rights, including requesting a copy of the diagnostic, task, and goal-tracking details collected.
Safety Concerns
Report abusive behaviors, cyberbullying, harassment, objectionable User-Generated Content, or violations of our Terms of Use.
Technical Support
Submit bug logs, report screen-loading issues, or suggest improvements to app usability and performance.